Outage in Blackbaud

Active Issue Alert – Blackbaud Tuition Management - 000571109

Resolved Minor
December 04, 2024 - Started about 9 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Tuition Management
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 12/04/2024 06:41PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 8 hours ago - at 12/04/2024 06:21PM

A subset of users are experiencing errors when processing credit card or debit payments. Our engineers continue diagnosing the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 9 hours ago - at 12/04/2024 05:53PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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