Active Issue Alert – Financial Edge and Raiser's Edge - 000576982

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We are investigating an issue impacting a subset of Raisers Edge NXT, Financial Edge NXT customers. Users may experience errors, a blank page, or endless loading when attempting to access the database view. Our Engineers have implemented a potential fix for the issue and are currently monitoring to ensure resolution. Please continue to reference this page for updates..

We are aware of an issue where the login page to database view is blank or not responding. Engineers are working to resolve the issue as quickly as possible. Please continue to reference this page for updates.

We are aware of an issue where the login page to database view is blank or not responding. Engineers are working to resolve the issue as quickly as possible. Please continue to reference this page for updates.

We are aware of an issue where the login page to database view is blank or not responding. Engineers are working to resolve the issue as quickly as possible. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.