Outage in Blackbaud

Active Issue Alert – Financial Edge® - #000583277

Resolved Minor
February 03, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

A subset of customers are unable to see the PaperSave plug-in icon. Our engineers continue diagnosing the event and are working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 02/03/2025 06:28PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 12 months ago - at 02/03/2025 05:06PM

A subset of customers are unable to see the PaperSave plug-in icon. Our engineers continue diagnosing the event and are working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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