Outage in Blackbaud

Active Issue Alert – Blackbaud Award Management™ - #000593480

Resolved Major
March 17, 2025 - Started 2 months ago - Lasted 31 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Award Management (formerly AcademicWorks)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/17/2025 03:14PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 03/17/2025 02:58PM

A subset of customers are receiving "Something Went Wrong" or "522" errors when accessing Blackbaud Academic Works websites. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 2 months ago - at 03/17/2025 02:43PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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