Outage in Blackbaud

Active Issue Alert – Email Services - #000593507

Resolved Minor
March 17, 2025 - Started 24 days ago - Lasted 15 minutes
Official incident page

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Outage Details

We have identified an issue impacting the reporting of bounce data for email jobs. Email sending is not impacted. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Email Services
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/17/2025 03:41PM

This incident has been resolved.

INVESTIGATING 24 days ago - at 03/17/2025 03:28PM

We have identified an issue impacting the reporting of bounce data for email jobs. Email sending is not impacted. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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