Outage in Blackbaud

Active Issue Alert – JustGiving - #000597693

Resolved Major
April 03, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud JustGiving
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/03/2025 09:15AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 04/03/2025 08:30AM

We have identified an issue impacting some of our customers, causing 502 errors when attempting to reset passwords. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 1 day ago - at 04/03/2025 08:18AM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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