Outage in Blackbaud

Active Issue Alert – Blackbaud CRM - #000647068

Resolved Minor
November 20, 2025 - Started 8 days ago - Lasted 29 minutes
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing errors or other service issues with SSRS reports. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud CRM

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/20/2025 09:45PM

An issue impacting some of our customers causing errors or other service issues with SSRS reporting is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 8 days ago - at 11/20/2025 09:31PM

We have identified an issue impacting some of our customers causing errors or other service issues with SSRS reports. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

INVESTIGATING 8 days ago - at 11/20/2025 09:18PM

We have identified an issue impacting some of our customers causing errors or other service issues with SSRS reports. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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