Blackbaud Grantmaking experienced a service disruption where customers encountered missing components on the home page after login and errors when using the main search bar. The issue affected a subset of customers and caused intermittent slowness and other service problems. The incident was resolved after 17 minutes with full service restoration.
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An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
We are continuing to investigate this issue.
A subset of customers are impacted by missing components on the home page after logging in, and/or errors when using the main search bar. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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