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Outage in Blackbaud

Active Issue Alert – Blackbaud Grantmaking™ - #000673946

Resolved Major
May 14, 2026 - Started 4 days ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

Blackbaud Grantmaking experienced a major service disruption lasting 12.3 hours where some customers encountered grey screens and other errors when attempting to load the application. Engineers diagnosed and stabilized the service during the incident, with continuous monitoring throughout the resolution process. The issue was fully resolved and all services were restored.

We have identified an issue affecting some customers that may result in a grey screen when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Grantmaking

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/14/2026 11:51PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING 3 days ago - at 05/14/2026 11:02PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 05/14/2026 03:31PM

Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 9pm ET.

INVESTIGATING 4 days ago - at 05/14/2026 02:09PM

We have identified an issue affecting some customers that may result in a grey screen and other errors when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

MONITORING 4 days ago - at 05/14/2026 01:07PM

Our engineers have diagnosed the issue and are actively working on a resolution. Service has been stabilized, and we will continue to monitor. Please check this page for updates. Next update by 4pm ET.

INVESTIGATING 4 days ago - at 05/14/2026 11:36AM

We have identified an issue affecting some customers that may result in a grey screen when loading Blackbaud Grantmaking. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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