Outage in Blackbaud
Active Issue Alert – Raiser's Edge NXT - 000674257
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Raiser's Edge NXT experienced an issue where the Ratings and Prospect management tiles returned errors and failed to load for some customers. The incident lasted 46 minutes while engineers diagnosed and resolved the problem. All services were restored and the issue was fully resolved.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/15/2026 04:08PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
3 days ago - at 05/15/2026 03:55PM
Users are observing that the Ratings and Prospect management tiles return errors preventing them from loading. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
3 days ago - at 05/15/2026 03:29PM
Users are observing that the Ratings and Prospect management tiles return errors preventing them from loading. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
3 days ago - at 05/15/2026 03:25PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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