Blackbaud experienced a critical error that prevented some customers from loading their websites through the Blackbaud Website Package. The issue affected website functionality for impacted users during the 16-minute outage. Engineers diagnosed and resolved the problem, restoring all services.
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An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
We have identified an issue impacting some of our customers causing a critical error when loading websites. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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