Outage in Blackbaud
Active Issue Alert – Blackbaud Website Package - #000673724
Resolved MajorIncident Report
Summary AI Generated
Blackbaud experienced a critical error that prevented some customers from loading their websites through the Blackbaud Website Package. The issue affected website functionality for impacted users during the 16-minute outage. Engineers diagnosed and resolved the problem, restoring all services.
We have identified an issue impacting some of our customers causing a critical error when loading websites. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Website PackageTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/13/2026 01:48PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
5 days ago - at 05/13/2026 01:39PM
We have identified an issue impacting some of our customers causing a critical error when loading websites. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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