Active Issue Alert – Financial Edge NXT - 000646671

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We are investigating reports that exports with the file type of Excel do not include the extension '.xlsx'. As a result, users receive an error when attempting to open the file. Renaming the downloaded file to include .xlsx at the end should allow the file to open in Excel. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

We are investigating reports that exports with the file type of Excel do not include the extension '.xlsx'. As a result, users receive an error when attempting to open the file. Renaming the downloaded file to include .xlsx at the end should allow the file to open in Excel. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.