Outage in Blackbaud
Active Issue Alert – Blackbaud Award Management
Resolved MajorIncident Report
Summary AI Generated
Blackbaud experienced a major service incident affecting their Award Management platform (formerly AcademicWorks) that impacted some customers for 25 minutes. The engineering team investigated and diagnosed the issue while working on a resolution. The incident was successfully resolved after 25 minutes of downtime.
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Award Management (formerly AcademicWorks)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/29/2026 01:34AM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 03/29/2026 01:10AM
We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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