Outage in Blackbaud
Active Issue Alert – Raiser's Edge NXT - 000667109
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Raiser's Edge NXT experienced a 4.4-hour service disruption that prevented some customers from logging in and using platform features. Engineers resolved the underlying issue, and affected users were advised to log out and back in to restore full functionality. The incident was fully resolved with all services restored.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 04/02/2026 02:02AM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
MONITORING
28 days ago - at 04/01/2026 10:53PM
The issue has been resolved. Users that are experiencing the issue are advised to logout and log back in again.
INVESTIGATING
28 days ago - at 04/01/2026 09:42PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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