Outage in Blackbaud
Active Issue Alert – GrantsConnect - 000670703
Resolved MajorIncident Report
Summary AI Generated
Blackbaud's GrantsConnect service experienced a major incident that impacted some customers for 7.1 hours on April 24, 2026. Engineers investigated and diagnosed the issue, then implemented a fix around 11:17 AM. The incident was fully resolved by 4:37 PM after a monitoring period to ensure stability.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/24/2026 08:37PM
This incident has been resolved.
MONITORING
1 day ago - at 04/24/2026 03:31PM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 04/24/2026 03:17PM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 04/24/2026 03:17PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 04/24/2026 03:02PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
1 day ago - at 04/24/2026 01:53PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
1 day ago - at 04/24/2026 01:52PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 04/24/2026 01:34PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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