Outage in Blackbaud
Active Issue Alert –Tuition Management - 000670506
Resolved MinorIncident Report
Summary AI Generated
Blackbaud Tuition Management experienced a service disruption that prevented some customers from logging in and using features within the platform. The issue affected users for approximately 1.4 hours, causing login errors and functionality problems. Engineers diagnosed and resolved the problem, restoring full service to all affected customers.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/23/2026 03:24PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
3 days ago - at 04/23/2026 02:32PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
3 days ago - at 04/23/2026 02:02PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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