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Outage in Blackbaud

Active Issue Alert – Raiser's Edge NXT® - #000669811

Resolved Minor
April 20, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Blackbaud's Raiser's Edge NXT experienced a 50-minute outage where some customers encountered login errors and received "Nothing to see here" error messages when trying to access queries, records, reports, or tables. Engineers diagnosed and resolved the issue, restoring full service functionality.

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXT

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 04/20/2026 03:31PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 6 days ago - at 04/20/2026 03:22PM

A subset of customers are experiencing the error message "Nothing to see here" when opening query, records, reports, or tables in RENXT. Our engineers are working to resolve this for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 6 days ago - at 04/20/2026 02:44PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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