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Outage in Blackbaud

Active Issue Alert – JustGiving® from Blackbaud® - #000670636

Resolved Minor
April 23, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Blackbaud's JustGiving service experienced intermittent slowness, errors, and other service issues affecting some customers for 2.2 hours. Engineers diagnosed and worked to resolve the problem throughout the incident. The issue was fully resolved and all services were restored.

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud JustGiving

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/23/2026 10:54PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 2 days ago - at 04/23/2026 10:24PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 2 days ago - at 04/23/2026 08:41PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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