Outage in Blackbaud
Active Issue Alert – Blackbaud Financial Aid Management™ - #000670565
Resolved MinorIncident Report
Summary AI Generated
Blackbaud Financial Aid Management experienced login and feature access errors that affected some customers for 14 minutes. Users encountered errors when attempting to log in or use features within the service. The issue was resolved and all services were restored.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/23/2026 05:20PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
2 days ago - at 04/23/2026 05:09PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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