Outage in Blackbaud
Active Issue Alert – Grateful Patient Solution - 000670920
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Grateful Patient Solution experienced an issue causing intermittent slowness, errors, and other service problems for some customers. The incident lasted 50 minutes while engineers diagnosed and worked to resolve the problem. Services were fully restored and the issue was resolved.
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/26/2026 10:46PM
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
MONITORING
1 day ago - at 04/26/2026 10:07PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
1 day ago - at 04/26/2026 09:57PM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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