Outage in Blackbaud
Active Issue Alert – Raiser's Edge NXT - 000598680
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Raiser's Edge NXT experienced an issue that prevented some customers from loading constituent page features and caused navigation errors within the application. The incident affected the Raiser's Edge component and lasted 33 minutes. Engineers identified and implemented a fix, with the service fully restored after monitoring confirmed the resolution.
We have identified an issue impacting some of our customers impacting their ability to load constituent page features or prompting errors while navigating to different areas of the application. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's EdgeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 04/27/2026 03:53PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 04/27/2026 03:48PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 15 hours ago - at 04/27/2026 03:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 15 hours ago - at 04/27/2026 03:23PM
We have identified an issue impacting some of our customers impacting their ability to load constituent page features or prompting errors while navigating to different areas of the application. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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