Outage in Blackbaud
Active Issue Alert – Financial Edge NXT - #000671391
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Financial Edge NXT experienced login errors and expense management functionality issues affecting some customers for 1.1 hours on April 29, 2026. Users with notifications enabled encountered a blinking green dot overlay that prevented interaction with the Expense Management module. The service was fully restored after engineers diagnosed and resolved the underlying issue.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use expense management within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge NXTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 04/29/2026 02:13PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
about 9 hours ago - at 04/29/2026 01:18PM
Users with notifications enabled may experience a blinking green dot overlay when accessing Expense Management and are unable to interact with the module. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
about 9 hours ago - at 04/29/2026 01:10PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use expense management within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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