Outage in Blackbaud
Active Issue Alert – Raiser's Edge NXT, CRM, Altru - 000666105
Resolved MinorIncident Report
Summary AI Generated
Blackbaud experienced an issue affecting the translation and saving of Online Giving branding cards specifically for Canadian users. The problem impacted Altru, Blackbaud CRM, and Raiser's Edge NXT services for 4.5 hours. Engineers resolved the issue and restored all affected services.
Investigating - We have identified an issue affecting the translation and saving of Online Giving branding cards in Canada. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/26/2026 10:51PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
2 days ago - at 03/26/2026 06:26PM
Investigating - We have identified an issue affecting the translation and saving of Online Giving branding cards in Canada. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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