Outage in Blackbaud

Active Issue Alert – Blackbaud Guided Fundraising - #000633622

Resolved Minor
September 12, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Guided Fundraising
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/12/2025 12:17PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 14 days ago - at 09/12/2025 11:58AM

Users are receiving the error "502 Bad Gateway" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

IDENTIFIED 14 days ago - at 09/12/2025 11:37AM

Users are receiving the error "502 Bad Gateway" when attempting to login. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 14 days ago - at 09/12/2025 11:28AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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