Outage in Blackbaud
Active Issue Alert – Fnancial Edge NXT - 000634650
Resolved MinorIncident Report
A subset of customers are presented with a blank page when accessing a Client record in Accounts Receivable in webview. We have identified the cause and are preparing a fix. Users should be able to access client records in database view until access is restored. Please reference this page for updates.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/17/2025 04:27PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 09/17/2025 04:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 09/17/2025 04:06PM
A subset of customers are presented with a blank page when accessing a Client record in Accounts Receivable in webview. We have identified the cause and are preparing a fix. Users should be able to access client records in database view until access is restored. Please reference this page for updates.
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