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Outage in Blackbaud

Active Issue Alert – Financial Aid Management - 000657084

Resolved Minor
February 03, 2026 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue impacting a subset of customers receiving the error "Login was unsuccessful" when attempting to login to the solution. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/03/2026 06:09PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/03/2026 04:41PM

We have identified an issue impacting a subset of customers receiving the error "Login was unsuccessful" when attempting to login to the solution. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

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