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Outage in Blackbaud

Active Issue Alert – Raisers Edge - 000665376

Resolved Minor
March 23, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Blackbaud's Raiser's Edge experienced service issues affecting some customers for 3.4 hours, causing intermittent slowness, errors, and delayed updates for Lists and Dashboards. Engineers investigated and diagnosed the underlying cause throughout the incident. The issue was resolved and all services were restored.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 03/23/2026 08:30PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 5 days ago - at 03/23/2026 07:02PM

We have identified an issue impacting some of our customers causing delayed updates for Lists and Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 5 days ago - at 03/23/2026 06:30PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 5 days ago - at 03/23/2026 05:09PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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