Outage in Blackbaud
Active Issue Alert – Tuition Management- 000668859
Resolved MinorIncident Report
Summary AI Generated
Blackbaud Tuition Management experienced an issue where customers attempting to access certain pages were automatically redirected to the homepage instead. The problem affected a subset of customers for 53 minutes before services were fully restored. The incident was resolved and normal access to all Tuition Management pages was restored.
We have identified an issue impacting a subset of customers attempting to access certain pages within Tuition Management. Upon accessing, you will be rerouted to the homepage. Our team is actively investigating and working to resolve this as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Tuition ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/14/2026 02:56PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
4 days ago - at 04/14/2026 02:23PM
We have identified an issue impacting a subset of customers attempting to access certain pages within Tuition Management. Upon accessing, you will be rerouted to the homepage. Our team is actively investigating and working to resolve this as quickly as possible. Please continue to reference this page for updates.
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