Outage in Blackbaud
Active Issue Alert – JustGiving- 000675330
Resolved MajorIncident Report
Summary AI Generated
JustGiving experienced a major service disruption lasting 5.2 hours that prevented some customers from logging in and caused errors when using platform features. The issue also caused intermittent slowness and other service problems throughout the incident. Engineers successfully resolved the issue and restored full service functionality.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud JustGivingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/22/2026 03:23PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
4 days ago - at 05/22/2026 02:34PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/22/2026 11:18AM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
4 days ago - at 05/22/2026 10:48AM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
4 days ago - at 05/22/2026 10:15AM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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