Outage in Blackbaud
Active Issue Alert – BBCRM - 000678015
Resolved MinorIncident Report
Summary AI Generated
Blackbaud CRM experienced an issue causing 401 authentication errors that denied some customers access to the service. The incident lasted approximately 1 hour, with customers experiencing intermittent slowness, errors, and other service disruptions. The issue has been resolved and services have been fully restored.
We have identified an issue impacting some of our customers experiencing 401 errors. Causing customers to be denied access. Please continue to reference this page for updates.
Components affected
Blackbaud CRMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/09/2026 03:25PM
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
4 days ago - at 06/09/2026 02:28PM
We have identified an issue impacting some of our customers experiencing 401 errors. Causing customers to be denied access. Please continue to reference this page for updates.
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