Outage in Blackbaud
Active Issue Alert –Enrollment Management- 000685987
Resolved MinorIncident Report
Summary AI Generated
On July 30, 2026, Blackbaud experienced a roughly 2.3-hour incident affecting the Enrollment Management System and Tuition Management platform, causing login errors and feature failures for some customers. Engineers diagnosed the root cause and deployed a fix, fully resolving the incident by 1:14 PM ET.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/30/2026 05:14PM
This incident has been resolved.
IDENTIFIED
11 days ago - at 07/30/2026 04:32PM
Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.
IDENTIFIED
11 days ago - at 07/30/2026 03:59PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
11 days ago - at 07/30/2026 03:30PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
11 days ago - at 07/30/2026 03:00PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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