Outage in Blackboard

Some Clients may be experiencing slowness with assorted Ally components

Resolved Minor
January 03, 2023 - Started almost 3 years ago - Lasted about 16 hours
Official incident page

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Outage Details

We are investigating some latency in Ally US clients that is causing some slowness on Ally reporting tools (Course Accessibility Report and Institutional Report), and quick-fix capabilities when using Instructor Feedback. Other Ally features and capabilities are working normally. The issue began at roughly 11AM ET on 1/3, and engineers and product development are currently investigating.
Components affected
Blackboard Ally - North America
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/04/2023 12:47PM

The latency for Ally in the US has now been resolved. The Ally service is now operational.

INVESTIGATING almost 3 years ago - at 01/03/2023 08:50PM

We are investigating some latency in Ally US clients that is causing some slowness on Ally reporting tools (Course Accessibility Report and Institutional Report), and quick-fix capabilities when using Instructor Feedback. Other Ally features and capabilities are working normally. The issue began at roughly 11AM ET on 1/3, and engineers and product development are currently investigating.

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