Outage in Blackboard

Learn SaaS 3900.60.0 Feature Production Release Paused

Resolved Minor
March 02, 2023 - Started over 1 year ago - Lasted about 12 hours
Official incident page

Need to monitor Blackboard outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Blackboard, and never miss an outage again.
Start Free Trial

Outage Details

Today's 3900.60.0 update for Europe, South Africa and US-East time zone clients is on hold due to an issue identified that prevents Course Builders to create or view assessments. We expect to have a fix available in the next 24 hours. The fix will also be deployed to any production sites already updated to 3900.60.0.. More information will be provided as soon as it becomes available.
Components affected
Blackboard Learn - SaaS Deployment for Learn Americas Blackboard Learn - SaaS Deployment for Learn (Asia Pacific) Blackboard Learn – AWS Gov Cloud (US) Blackboard Learn - SaaS Deployment for Learn (Europe)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/03/2023 02:48AM

This incident has been resolved and deployment has resumed.

IDENTIFIED over 1 year ago - at 03/02/2023 10:13PM

Deployment is resuming, beginning with Europe and South Africa, followed by US-East time zone later today. Sites updated earlier today will receive the fix shortly.

IDENTIFIED over 1 year ago - at 03/02/2023 08:07PM

The issue has been identified and a fix is being implemented. We expect to resume the release within a couple of hours.

INVESTIGATING over 1 year ago - at 03/02/2023 02:59PM

For more information on the issue, please refer to Behind the Blackboard:
https://blackboard.secure.force.com/apex/publickbarticleview?id=kAE5Y0000004CWpWAM

INVESTIGATING over 1 year ago - at 03/02/2023 02:41PM

Today's 3900.60.0 update for Europe, South Africa and US-East time zone clients is on hold due to an issue identified that prevents Course Builders to create or view assessments. We expect to have a fix available in the next 24 hours. The fix will also be deployed to any production sites already updated to 3900.60.0.. More information will be provided as soon as it becomes available.

Latest Blackboard outages

Product Learn - Availabilty issue - AP-SOUTHEAST region - 5 days ago
Product Learn - Performance issue - US East region - 5 days ago
Institutional Authentication Outage-Blackboard Data - about 2 months ago
Behind the Blackboard -- Partial Outage - 2 months ago
SafeAssign-Global issue - 2 months ago

Keeping track of cloud vendor outages shouldn't be hard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3242 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE