Outage in Blackboard

Some Clients (US) may be experiencing slowness with assorted Ally components

Resolved Minor
July 02, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating some latency for Ally US clients, beginning at roughly 7 AM ET on 7/2, that is causing some slowness on processing and scoring HTML files. Other Ally features and capabilities are working normally. Engineers and product development are currently investigating.
Components affected
Blackboard Ally - North America
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/02/2024 03:20PM

This incident has been resolved. It only affected processing speed between 7 am to 9 am EST.

INVESTIGATING 4 months ago - at 07/02/2024 02:28PM

We are investigating some latency for Ally US clients, beginning at roughly 7 AM ET on 7/2, that is causing some slowness on processing and scoring HTML files. Other Ally features and capabilities are working normally. Engineers and product development are currently investigating.

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