Blackboard LMS experienced an 8.7-hour intermittent outage affecting Learn SaaS Deployment in the Americas, during which users encountered HTTPS redirect loop errors that prevented access to their sites. The issue was identified and service was restored, with the team continuing to monitor stability while investigating the root cause. The incident was fully resolved later that day.
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The issue has been resolved. We will continue investigating to identify the root cause
Service has been restored for affected customers, and users should now be able to log in and access Blackboard LMS sites as normal. We continue to monitor the service to ensure ongoing stability
Service has been restored for affected customers, and users should now be able to log in and access Blackboard LMS sites as normal. We continue to work on implementing a permanent fix while closely monitoring the service to ensure ongoing stability
We are investigating reports of intermittent availability and loading issues affecting Blackboard LMS sites. Users may experience HTTPS redirect loop errors when accessing the sites. Our team is actively investigating the issue and working to identify the root cause.
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