Outage in BlackLine

Account Reconciliation and Matching Grids Performance - FCM

Resolved Minor
April 04, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

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Outage Details

Customers may be experiencing an issue where Account Reconciliation and Matching Grids are loading slowly or might Timeout. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine SB US2
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 01:48PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/04/2025 09:24AM

BlackLine has implemented a fix to address the issue where account reconciliation and matching grids were loading slowly or experiencing timeouts. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

INVESTIGATING about 1 month ago - at 04/04/2025 08:11AM

BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING about 1 month ago - at 04/04/2025 06:19AM

Customers may be experiencing an issue where Account Reconciliation and Matching Grids are loading slowly or might Timeout. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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