Outage in BlackLine

Invoice to cash - AU region - SFTP IMPACTED - ARA

Resolved Minor
April 28, 2025 - Started 12 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers may be experiencing an issue where core workflows, such as payment matching and file imports, are impacted. Intermittent connectivity will occur during incident resolution. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine AU
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/28/2025 10:18PM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

IDENTIFIED 12 days ago - at 04/28/2025 10:10PM

Customers may be experiencing an issue where core workflows, such as payment matching and file imports, are impacted. Intermittent connectivity will occur during incident resolution. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

INVESTIGATING 12 days ago - at 04/28/2025 09:12PM

Customers may be experiencing an issue where core workflows, such as payment matching and file imports, are impacted. Intermittent connectivity will occur during incident resolution. We will provide regular updates on this page until the issue is resolved.

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