Outage in BlackLine

US2 - Intermittent FTP transaction Processing - FCM

Resolved Minor
October 01, 2025 - Started about 1 month ago - Lasted about 22 hours
Official incident page

Incident Report

Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2025 04:46PM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

MONITORING about 1 month ago - at 10/01/2025 09:26PM

BlackLine has deployed a fix for the intermittent US2 FTP Issue. US2 customers with FTP transactions submitted in the last couple of days may need to reprocess the submitted transaction. All failed FTP transactions should be resubmitted. You should be able to resume normal activities. We will continue to monitor the situation to ensure that no additional issues arise.

INVESTIGATING about 1 month ago - at 10/01/2025 09:23PM

Customers may be experiencing an intermittent issue where FTP submitted transactions are not processing as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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