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Outage in BlackLine

FTP Automation files not getting uploaded - FCM

Resolved Major
April 29, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Studio customers may be experiencing an issue where FTP Automation files have not been getting uploaded. BlackLine teams have identified the cause and are developing a fix for the issue.
Components affected
BlackLine SB NA3 BlackLine PROD NA3

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RESOLVED 5 days ago - at 04/29/2026 08:09PM

BlackLine has confirmed that the service is fully operational for FTP Automation service for Production and Sandbox environments, we apologize for any inconvenience this issue may have caused.

IDENTIFIED 5 days ago - at 04/29/2026 05:06PM

Studio customers may be experiencing an issue where FTP Automation files have not been getting uploaded. BlackLine teams have identified the cause and are developing a fix for the issue.

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