Outage in BlackLine
User Session Performance Degradation
Resolved MinorIncident Report
BlackLine is currently investigating an incident causing slow user session performance and unexpected logouts for some users. The engineering team is actively working to identify the root cause and restore normal service. This post serves as an initial notification to clients, acknowledging the issue and assuring them that it is being treated with the highest priority. Further updates will be provided as the investigation progresses.
Components affected
BlackLine PROD NA3Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/09/2026 03:35PM
This incident has been resolved.
MONITORING
6 days ago - at 04/08/2026 09:00PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 04/08/2026 08:07PM
BlackLine is currently investigating an incident causing slow user session performance and unexpected logouts for some users. The engineering team is actively working to identify the root cause and restore normal service. This post serves as an initial notification to clients, acknowledging the issue and assuring them that it is being treated with the highest priority. Further updates will be provided as the investigation progresses.
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