Outage in BlackLine

Internal Server Error - FCS

Minor
October 09, 2025 - Started 2 days ago
Official incident page

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Outage Details

Customers may be experiencing an issue where they are seeing 500 internal server error while navigating through the BL PROD application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3
Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 10/09/2025 04:05PM

BlackLine has deployed a fix for internal server errors while navigating through the BL PROD application. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

INVESTIGATING 2 days ago - at 10/09/2025 01:24PM

BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING 2 days ago - at 10/09/2025 12:14PM

Customers may be experiencing an issue where they are seeing 500 internal server error while navigating through the BL PROD application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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