Outage in BlackLine

Performance Issues - FCM

Resolved Minor
October 07, 2025 - Started 27 days ago - Lasted about 21 hours
Official incident page

Incident Report

Customers may be experiencing an issue where certain grids, dashboards, and reports are slow to load or do not load completely. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD US2

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/08/2025 06:05PM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

MONITORING 27 days ago - at 10/08/2025 12:48AM

BlackLine has confirmed that normal operations have been restored. We will continue heightened monitoring on the affected service for the next day or more.

MONITORING 27 days ago - at 10/07/2025 10:19PM

BlackLine has deployed corrective actions for the Page Loading Issues. You should be able to resume normal activities, and functionality should be fully operational. We will continue to monitor the situation to ensure there are no additional issues.

INVESTIGATING 27 days ago - at 10/07/2025 09:33PM

Customers may be experiencing an issue where certain grids, dashboards, and reports are slow to load or do not load completely. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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