Outage in BlackLine

Various customers - unable to access payments - ARA

Resolved Minor
October 06, 2025 - Started 29 days ago - Lasted about 4 hours
Official incident page

Incident Report

Customers may be experiencing an issue where unable to access payments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine AU BlackLine US BlackLine EU

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 10/06/2025 12:56PM

This incident has been resolved.

MONITORING 28 days ago - at 10/06/2025 12:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 28 days ago - at 10/06/2025 11:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED 29 days ago - at 10/06/2025 09:16AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 29 days ago - at 10/06/2025 08:37AM

Customers may be experiencing an issue where unable to access payments. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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