Outage in BlackLine

NA3 Production Application performance incident - FCM

Resolved Major
April 09, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Customers may be experiencing an issue where the BlackLine application is experiencing slowness across the application stack. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD NA3
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/09/2025 04:39PM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

MONITORING about 1 month ago - at 04/09/2025 04:28PM

BlackLine has deployed a fix. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

IDENTIFIED about 1 month ago - at 04/09/2025 04:20PM

Customers may be experiencing an issue where the BlackLine application is experiencing slowness across the application stack. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

INVESTIGATING about 1 month ago - at 04/09/2025 03:25PM

Customers may be experiencing an issue where the BlackLine application is experiencing slowness across the application stack. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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