Outage in BlackLine

BlackLine AR Multi Tenant Platform Upgrade: 2025-05-18 Release (2.96.0.1)

Resolved Minor
May 16, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor BlackLine outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including BlackLine, and never miss an outage again.
Start Free Trial

Outage Details

BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments. Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services. Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly. These changes will be applied during the deployment process to ensure minimal disruption to application access. You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 05/16/2025 07:03AM

BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-05-18, (2.96.0.1) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

Also, we will be implementing network restrictions across all services in the Production stacks to enhance security. The relevant ASP subnets will be added to restrict access accordingly.
These changes will be applied during the deployment process to ensure minimal disruption to application access.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook