Outage in BlackLine

All services are down - FCM

Resolved Major
July 14, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers may be experiencing an issue with all services being down for Production and Sandbox in G27. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD AP1 BlackLine SB AP1
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/14/2025 02:23AM

This incident has been resolved.

MONITORING 2 days ago - at 07/14/2025 02:06AM

BlackLine has deployed a fix for all services being down for Production and Sandbox in G27. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

INVESTIGATING 2 days ago - at 07/14/2025 01:38AM

Customers may be experiencing an issue with all services being down for Production and Sandbox in G27. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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