Outage in BlackLine

Delay in DAI Processing - FCM

Resolved Minor
July 21, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

BlackLine has proactively addressed the issue that caused delays in DAI job processing between 08:00 PM and 11:50 PM PDT, which may have impacted both sandbox and production environments. Impacted jobs are set to run at their next scheduled time. If you prefer not to wait, you may update the schedule to trigger an earlier run. The system is now fully operational, and we’ll continue to monitor to ensure ongoing stability.
Components affected
BlackLine PROD NA3 BlackLine SB NA3
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 07/21/2025 08:55AM

This incident has been resolved.

MONITORING 14 days ago - at 07/21/2025 07:38AM

BlackLine has proactively addressed the issue that caused delays in DAI job processing between 08:00 PM and 11:50 PM PDT, which may have impacted both sandbox and production environments. Impacted jobs are set to run at their next scheduled time. If you prefer not to wait, you may update the schedule to trigger an earlier run.
The system is now fully operational, and we’ll continue to monitor to ensure ongoing stability.

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