Outage in BlackLine
SSO Routing - Update
Resolved Minor
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Outage Details
We have an update from our vendor regarding the SSO Routing issue that affected a limited number of customers on August 6th. Okta has identified a fix that they will deploy to their production environments on August 19. Once Okta's fix is deployed and verified by our team, we will restore the Single Sign-on Settings page.
While existing operations have been fully functional, the Single Sign-on Settings tab has been disabled. This upgrade will once again allow self-serve management of any SSO changes. BlackLine will provide an update here when this has been completed.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/20/2025 02:31PM
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
IDENTIFIED
8 days ago - at 08/15/2025 02:16PM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 08/14/2025 08:33PM
We have an update from our vendor regarding the SSO Routing issue that affected a limited number of customers on August 6th. Okta has identified a fix that they will deploy to their production environments on August 19. Once Okta's fix is deployed and verified by our team, we will restore the Single Sign-on Settings page.
While existing operations have been fully functional, the Single Sign-on Settings tab has been disabled. This upgrade will once again allow self-serve management of any SSO changes. BlackLine will provide an update here when this has been completed.
Latest BlackLine outages
Issues with validation and Posting of journals - FCM - about 9 hours ago
Customers unable to Import Journals - FCM - 8 days ago
Scheduled Imports failing - FCM - 10 days ago
SSO Routing Incident - FCM - 17 days ago
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