Outage in BlackLine

The new home page dashboard is not loading - Reporting

Resolved Major
September 08, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers may be experiencing an issue where they may not be able to load the new home page dashboard and reports might have stuck in pending/loading state. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine PROD AP1
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 09/08/2025 02:12AM

The incident has been resolved.

INVESTIGATING 9 days ago - at 09/08/2025 01:04AM

Customers may be experiencing an issue where they may not be able to load the new home page dashboard and reports might have stuck in pending/loading state. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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