Outage in BlackLine

Multiple clients experiencing slowness on PROD NA3- FCM

Resolved Major

September 09, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

Multiple clients experiencing slowness on PROD NA3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

Components affected

BlackLine PROD NA3

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/09/2025 05:31PM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

MONITORING 8 months ago - at 09/09/2025 05:06PM

BlackLine has deployed a fix for the issue where users were experiencing slowness. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.

INVESTIGATING 8 months ago - at 09/09/2025 04:52PM

Multiple clients are experiencing slowness on PROD NA3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING 8 months ago - at 09/09/2025 03:54PM

Multiple clients are experiencing slowness on PROD NA3. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.

INVESTIGATING 8 months ago - at 09/09/2025 03:02PM

Multiple clients experiencing slowness on PROD NA3. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

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